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ben-kuo-351000There have been lots of challenges out there in the real world recently. Hurricanes. Fires. North Korea.

The approach of many businesses is basically to ignore all that stuff, because … what can you do about it anyway? Well, maybe write a check to Red Cross, but that’s it.

The problem is that businesses that approach it this way have no heart. It looks like you have a heart because you wrote a big check, but that doesn’t go very deep.

And your employees know it.

Read the rest of this entry »

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costea-alexandra-265234The growl of a school bus powering up the street awakened me this morning. Combined with one of the wettest Augusts I can remember, I now feel welcomed to Fall — even though it’s over a month away.

Seasonality is a significant part of many businesses. It might be the holiday retail season, the school year, weather cycles, or the calendar year. Most likely you see a significant yearly cycle in your industry.

The challenge is that your people — employees, contractors and leaders — are also a part of larger society. Read the rest of this entry »

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