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We’re always looking to fix problems. Most of the time, problems are addressed by making our systems more complex.

We add new rules. We create new process steps. We insert new reviews and checkpoints.

This happens in government, of course, but also in each of our companies. It’s the way we think about addressing issues.

The net result is that overhead continues to increase, things slow down, and you lose innovation. Read the rest of this entry »

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