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Amusement parkTrue confession time:  I have a real soft spot in my heart for amusement parks.  You see, I met my then-future-wife when we worked at a park for a summer in Denver.  We’ve reflected on that experience for nearly 40 years now.

So I was really interested to hear today’s episode of This American Life which was dedicated to the topic.

But this isn’t about the experience you get as a customer; what strikes me is the experience as an employee and supervisor.  Which is quite unique, let me tell you!

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In my experience, remote employees most often fail because of the way they’re managed, not a lack of dedication and hard work. That may not be what it feels like when you’re struggling with a relationship that’s headed in the wrong direction, but it’s often the root cause.

Your remote employee wants to succeed as best they can, because their income and reputation are on the line. You can expect them to be motivated.

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When you’re looking to make money in the stock market, you know that it’s going to take some investment to get your return.  And, the way it works, if you double your investment, you’re going to double the return.

When it comes to your employees, though, the whole view of investment seems to be swept away.  They’re an expense, quite likely the largest single item in your business.

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I had a chance to deliver a presentation to a group of CxOs at the DrupalCon conference in Denver yesterday.  This is a pretty amazing industry, folks, one that many would give their left leg for.  Huge growth, plenty of opportunity.

Despite, that, it has its share of challenges.   Read the rest of this entry »

Here’s the scenario that I see emerging in multiple companies: One valuable and respected employee is frustrated by the way she’s been treated by her employer over the last few years – reduced hours, lost pay, no advancement, and some personal conflicts with her boss. She finally works up the courage to look outside for other jobs.

Because she has valuable skills, she manages to get a great job with the competitor across town. This sends shock waves through her previous co-workers, because they now realize that it’s quite possible, and beneficial, to start looking for jobs elsewhere.

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