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I was at a networking meeting the other day, talking about marketing strategies and what we can do to improve our business visibility.

At that point, we found out that one of the participants just experienced a couple of severe challenges in her personal life. Suddenly that business stuff didn’t feel so important. She needed our immediate compassion and support.

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ben-kuo-351000There have been lots of challenges out there in the real world recently. Hurricanes. Fires. North Korea.

The approach of many businesses is basically to ignore all that stuff, because … what can you do about it anyway? Well, maybe write a check to Red Cross, but that’s it.

The problem is that businesses that approach it this way have no heart. It looks like you have a heart because you wrote a big check, but that doesn’t go very deep.

And your employees know it.

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anna-vander-stel-60342Business can be brutal sometimes.

And when you feel that stress, you tend to pass it on to your people. In the form of pressured deadlines, brutal feedback, and snippy interactions.

Your employees can put up with the normal pressures of their work, but it’s this stress that drives them away. The message is that you don’t care, and everyone’s life would be easier if they weren’t around. So they leave – maybe not today, but eventually.

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On this MLK Day, it’s important for us to strive to make the world a more peaceful place.  What’s your part?

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