ben-kuo-351000There have been lots of challenges out there in the real world recently. Hurricanes. Fires. North Korea.

The approach of many businesses is basically to ignore all that stuff, because … what can you do about it anyway? Well, maybe write a check to Red Cross, but that’s it.

The problem is that businesses that approach it this way have no heart. It looks like you have a heart because you wrote a big check, but that doesn’t go very deep.

And your employees know it.

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We had some awesome examples at last week’s ICF Colorado meeting!

Such simple questions can elicit such awesome insights.

It’s real easy to get overwhelmed with big events.  This week we worry about fires and hurricanes, and the anniversary of 9/11.  Sometimes it seems that you just can’t make a dent at all.

But it DOES matter.  You touch some people, and they care.

I was reading a discussion this morning, and it was pretty clear that people weren’t exercising this very basic coaching (and human!) skill.

Who could you re-connect with to help get energized for the coming months?

costea-alexandra-265234The growl of a school bus powering up the street awakened me this morning. Combined with one of the wettest Augusts I can remember, I now feel welcomed to Fall — even though it’s over a month away.

Seasonality is a significant part of many businesses. It might be the holiday retail season, the school year, weather cycles, or the calendar year. Most likely you see a significant yearly cycle in your industry.

The challenge is that your people — employees, contractors and leaders — are also a part of larger society. Read the rest of this entry »

Here’s a couple of thoughts I had about sustainability and resilience …

It’s a powerful concept!

I had the chance yesterday to visit with a relative that we haven’t seen for a while …

What a great way to enjoy our summer!

piggybankMoney is a part of our culture that can be highly sensitive. For instance, it’s impolite to ask someone how much they make in their job or the size of their retirement savings.

And yes, I know that the biblical reference is that the love of money is the root of all evil, but it seems we’ve decided that money itself is a demonic force.

Here’s the truth:  money, in whatever form, is just a tool. It doesn’t matter if it’s cash in your wallet, or digits in a bank account, or access to others’ capital.

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I had a chance to sing at a wedding this weekend, so it got me thinking about the special moments in life:

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